Introduction
We had the honor of chatting with Stéphane Clément, Vice-President of Sales at Arneg Canada, a key player in the manufacture of quality refrigerated counters. During this interview, he shared the company's vision, the strategies adopted to meet technological challenges, as well as the eco-responsible initiatives that reinforce their leadership position in Canada.
.A clear mission: quality at the heart of operations
For Stéphane Clément, Arneg Canada's mission is simple but ambitious: "To manufacture quality refrigerated counters that meet our customers' needs." As VP Sales, he ensures that commitment to excellence remains a priority, whether in sales support or customer satisfaction. This mission guides all the company's decisions and enables them to maintain high standards.
The company's official mission revolves around the design and production of high-performance, environmentally-friendly refrigerated counters to ensure the freshness and enhancement of its customers' products. This mission relies on the expertise and innovative spirit of its employees.
The company's core values:
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Innovation and boldness
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Customer commitment
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Conviviality
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Professionalism
Adapting to technological challenges
In an ever-changing industry, Arneg Canada faces major technological challenges. To remain competitive, the company works with strategic partners like Parkour3 to optimize the use of digital tools such as HubSpot.
"At the moment, HubSpot is mainly used for creating graphs and reports. However, a training course planned for 2025 will enable us to exploit its full potential," says Stéphane Clément. This transition reflects Arneg Canada's commitment to innovation and efficiency.
Growth objectives and expansion
The company's ambition is to expand its customer portfolio, particularly in Western Canada. To achieve this goal, it is banking on a solid digital strategy, including increased use of social media and optimization of its website.
"A strong digital presence is essential for generating quality customer inquiries and contacts," says Stéphane. By strengthening its online visibility, Arneg Canada is giving itself the means to reach new markets and consolidate its position.
Environmentally responsible initiatives
Innovation at Arneg Canada is not limited to digital tools. The company also invests in eco-responsible solutions. For example, it uses natural refrigerants and integrates electronic control systems to reduce energy consumption.
The company's new refrigerated counters are equipped with mini-computers for efficient lighting and energy management. These initiatives illustrate Arneg Canada's commitment to sustainable development and technical innovation.
The new refrigerated counters are equipped with mini-computers for efficient lighting and energy management.
Transparent internal communication
To ensure optimum coordination between the marketing, sales and customer service teams, Arneg Canada uses an internal dashboard. This in-house tool, accessible to all employees, tracks production in real time and fosters organizational transparency.
"This level of internal communication is essential to guarantee fast, efficient customer service," Stéphane emphasizes. This collaborative approach contributes to the company's overall success.
Conclusion.
Conclusion
This interview with Stéphane Clément highlights Arneg Canada's ability to combine innovation with a commitment to quality. With technological and eco-responsible initiatives, as well as a well-defined customer strategy, the company continues to stand out in the Canadian refrigeration industry.
This interview with Stéphane Clément highlights Arneg Canada's ability to combine innovation with a commitment to quality.
Next step: digital transformation
With training planned to take full advantage of tools like HubSpot, and a digital strategy focused on expansion in Western Canada, Arneg Canada is ready to meet tomorrow's challenges. We warmly thank Stéphane Clément for this inspiring exchange, and look forward to following the company's next steps.